📧 info@azanguefoods.com📞 +237 612 345 678

Politique de Confidentialité

Your privacy is important to us. Learn how we collect, use, and protect your information.

Privacy Overview

At AzangueFoods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Transparent Practices

We clearly explain what data we collect and why

Your Control

You have control over your personal information

Secure Storage

We use industry-standard security measures

No Unnecessary Sharing

We don't sell your data to third parties

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment partners)
  • Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website or use our services.

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • IP address and location information
  • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

  • • Process and fulfill your orders
  • • Provide customer support
  • • Send order confirmations and updates
  • • Manage your account and preferences

Communication

  • • Send promotional emails (with your consent)
  • • Notify you about new products and offers
  • • Respond to your inquiries and feedback
  • • Send important service announcements

Improvement

  • • Analyze website usage and performance
  • • Improve our products and services
  • • Personalize your shopping experience
  • • Develop new features and functionality

Legal Compliance

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Protect our rights and property
  • • Ensure platform security

Information Sharing and Disclosure

We do not sell your personal information to third parties. We only share your information in the limited circumstances described below.

Service Providers

We share information with trusted service providers who help us operate our business, such as payment processors, shipping companies, and email service providers.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Secure data storage with encryption at rest
  • • Regular security audits and updates
  • • Access controls and authentication

Organizational Measures

  • • Employee training on data protection
  • • Limited access on a need-to-know basis
  • • Regular security policy reviews
  • • Incident response procedures

Your Privacy Rights

You have certain rights regarding your personal information. Here's how you can exercise these rights:

Access and Portability

You can request a copy of your personal information and receive it in a portable format.

Correction and Updates

You can update your personal information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal limitations.

Marketing Opt-out

You can unsubscribe from marketing emails at any time using the unsubscribe link or contacting us.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

privacy@azanguefoods.com
Data Protection Officer
+237 612 345 678
Response within 30 days

Last Updated: January 2024. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.