📧 info@azanguefoods.com📞 +237 612 345 678

Conditions de Service

Please read these terms carefully before using our services

Agreement Overview

These Terms of Service ("Terms") govern your use of the AzangueFoods website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Important: These Terms constitute a legally binding agreement between you and AzangueFoods. Please read them carefully and contact us if you have any questions.

Account Registration and Use

Account Creation

  • • You must provide accurate and complete information when creating an account
  • • You are responsible for maintaining the security of your account credentials
  • • You must be at least 18 years old to create an account
  • • One person may not maintain more than one account

Account Responsibilities

  • • You are responsible for all activities that occur under your account
  • • Notify us immediately of any unauthorized use of your account
  • • Keep your contact information current and accurate
  • • Comply with all applicable laws and regulations

Prohibited Activities

  • • Using the service for any illegal or unauthorized purpose
  • • Attempting to gain unauthorized access to our systems
  • • Interfering with or disrupting the service
  • • Violating any laws in your jurisdiction

Orders and Purchases

Order Acceptance

All orders are subject to acceptance by AzangueFoods. We reserve the right to refuse or cancel any order for any reason, including:

  • • Product availability
  • • Errors in product or pricing information
  • • Suspected fraudulent activity
  • • Violation of these Terms

Pricing and Availability

  • • All prices are subject to change without notice
  • • Wholesale pricing requires minimum order quantities
  • • Product availability is not guaranteed until order confirmation
  • • We reserve the right to limit quantities purchased

Order Modifications

  • • Orders can be modified within 2 hours of placement
  • • Contact customer service for modification requests
  • • Some modifications may not be possible once processing begins
  • • Price changes may apply to modified orders

Payment Terms

Payment Methods

  • • Cash on Delivery (COD) is currently our primary payment method
  • • Online payment options will be available soon
  • • All payments must be in US Dollars
  • • Payment is due upon delivery for COD orders

Wholesale Terms

  • • Wholesale pricing requires minimum order quantities
  • • Net payment terms may be available for qualified businesses
  • • Credit applications may be required for payment terms
  • • Late payment fees may apply to overdue accounts

Taxes and Fees

  • • Applicable taxes will be added to your order total
  • • Shipping fees apply based on location and order size
  • • Additional fees may apply for special handling
  • • All fees will be clearly disclosed before order completion

Shipping and Delivery

Delivery Areas

We currently deliver within the United States. International shipping will be available in the future.

Delivery Times

  • • Standard delivery: 3-5 business days
  • • Express delivery: 1-2 business days
  • • Store pickup: Same day availability
  • • Delivery times are estimates and not guaranteed

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier or pickup location.

Returns and Refunds

Return Policy

  • • Returns accepted within 30 days of delivery
  • • Products must be in original condition and packaging
  • • Perishable items cannot be returned once opened
  • • Return shipping is free for defective or incorrect items

Refund Process

  • • Refunds processed within 3-5 business days of return receipt
  • • Refunds issued to original payment method when possible
  • • Store credit may be offered as an alternative
  • • Shipping costs are non-refundable except for our errors

Limitation of Liability

Important Legal Notice: Please read this section carefully as it limits our liability to you.

Service Disclaimer

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Liability Limits

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.

Changes to These Terms

We may update these Terms from time to time. When we make changes, we will:

  • • Post the updated Terms on our website
  • • Update the "Last Modified" date
  • • Notify you of significant changes via email
  • • Give you time to review changes before they take effect

Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

legal@azanguefoods.com
Legal Department
+237 612 345 678
Business Hours: Lun-Ven 8:00 - 17:00 GMT+1

Last Updated: January 2024. These Terms of Service are effective as of the date last updated and will remain in effect until modified. We reserve the right to modify these Terms at any time in accordance with this provision.